Store operations
Products, collections, pages, promotions and app upkeep, done after your day ends.
Your Shopify store, run properly.
I'm a freelance ecommerce manager for Shopify brands doing $500k–$5M a year. I handle the store work your team hasn't got time for, on a monthly plan rather than a full-time salary.
Plans from $1,500/month. Month to month. Based in Japan, working on Australian time.
- Load new-season products and variantsDone
- Schedule sale pricing and bannersDone
- Fix marketplace feed errorsIn progress
- Set up a low-stock alert in Shopify FlowUp next
- Review app costsUp next
I currently run two established Australian Shopify stores doing a combined $30M+ a year.
- Daily work across products, promotions, marketplaces, dashboards and automation
- Collaborator access only. Your accounts stay in your name.
- Month to month, with a first-month guarantee
The work that keeps a store running
Products to load, promotions to build and roll back, marketplace feeds throwing errors, reports spread across five tabs. I take that off your team's plate, with set hours and a turnaround you can count on.
Marketplaces, dashboards & automation
Marketplace listings and sync, live dashboards, automations and a tidy software stack.
Freelance ecommerce management
Someone to own your roadmap, coordinate your developers and agencies, and plan the year's promotions.
Done while you're offline
I work from Japan, one to two hours behind Sydney. Send a request during your day and I pick it up that evening, so it's usually done before you start the next morning.
Three plans, based on how much help you need
Each plan has a set number of hours, a guaranteed turnaround and one request board for everything. Month to month, with 30 days' notice to stop.
$1,500 per month, plus GST
Up to 10 hrs3 business days turnaround
Growth
Recommended
$2,900 per month, plus GST
Up to 20 hrs2 business days turnaround
$5,400 per month, plus GST
Up to 40 hrsNext business day turnaround
Compare plans and projects
Not ready for a retainer? Start with a fixed-price store audit. Book a $1,200 audit
I plan the work, then I do it.
Running large Shopify stores every day means I know what's worth doing first. Then I make the changes in your store myself.
One person for everything
Agreed up front
I make the changes
Fits how you work
One request board
Slack for quick questions
Loom instead of meetings
Weekly written update
Safe changes
From first call to first fixes in a week
Fit call
Your goals, your current setup and what's slowing you down. We work out whether I'm the right fit.
Proposal
Your plan or project, scope and start date, with a simple service agreement and the first invoice.
Access and kick-off
Collaborator access to Shopify (no shared passwords), plus the tools we need and a shared Slack channel. Then a 30–45 minute kick-off on priorities, brand rules and who approves live changes.
Quick audit and first fixes
A short list of issues and quick wins, and the first fixes shipped.
Your 30-day plan
Priorities agreed and on the request board, with a set day for your weekly update.
Day-30 review
What's working, what's next, and whether your plan is the right size.
Is this the right kind of help?
A good fit if…
- You already sell on Shopify and want help running or improving the store.
- Your team has more ecommerce work than time.
- You want one person who can own tasks and see them through.
- You're not ready to hire a full-time ecommerce manager.
Probably not the right fit if…
- You need an agency team or a large enterprise build.
- You want guaranteed sales, rankings or conversion rates.
- You need a custom platform built from scratch.
Probably not the right fit if…
- You need an agency team or a large enterprise build.
- You want guaranteed sales, rankings or conversion rates.
- You need a custom platform built from scratch.
Common questions
What counts towards my hours?
Any work on your requests: doing the task, testing it, and writing it up. Calls and the weekly update are included. Time is tracked in 15-minute blocks and listed in your monthly report, so you can see exactly where it went.
What's in scope, and what isn't?
Anything on the operational side of your Shopify store: products, collections, pages, promotions, small theme fixes, marketplaces, dashboards, automations, and coordinating your developers and designers. Not included: paid ads, photography and design, full theme or custom app builds, customer service inboxes, and 24/7 support. If something's out of scope I'll tell you before starting, and suggest who can help.
Do unused hours roll over?
Yes, for one month only, up to 25% of your plan's hours. For example, on Growth up to 5 unused hours carry into next month.
You're in Japan. How does the time zone work?
Japan is 1–2 hours behind Sydney and Melbourne (depending on daylight saving), 1 hour behind Brisbane and 1 hour ahead of Perth. I work on your requests in the evening after your day ends, so you usually see them done the next morning. Calls are booked ahead, early morning or on weekends. Everything else runs through a shared request board, Slack and short Loom videos.
Is there a lock-in contract?
No. Plans are month to month. After the first month, either of us can end it with 30 days' written notice. If you leave, you get a full handover.
What's sitting on your ecommerce to-do list?
Tell me what's on it and where you're stuck. On a free 20-minute call we'll work out whether I can help.